Refund and Cancellation Policy

At VSMR VISA & OVERSEAS IMMIGRATION CONSULTANTS Pvt Ltd, we are committed to providing exceptional visa and immigration consultancy services. Please review our refund and cancellation policy carefully before engaging in our services.

1. Cancellation Policy

  • Clients may request cancellation of services at any stage of the process; however, cancellation requests must be submitted in writing via email or a formal letter.
  • The eligibility for a refund depends on the stage of the application process at the time of cancellation.
  • Processing fees, government fees, and other third-party charges are non-refundable.

2. Refund Policy

  • Refunds will be considered only under exceptional circumstances where VSMR VISA & OVERSEAS IMMIGRATION CONSULTANTS Pvt Ltd is unable to provide the agreed-upon services due to internal issues.
  • Refund requests must be made in writing with valid reasons and supporting documents.
  • The processing time for refunds is 30-45 working days from the date of approval of the refund request.
  • Refunds will be issued using the original payment method, unless otherwise specified.

3. Non-Refundable Charges

  • Registration fees, administrative charges, and consultancy fees are strictly non-refundable.
  • Any fees paid to government agencies, embassies, or third-party service providers are non-refundable.
  • If an application is rejected due to reasons beyond our control, such as incorrect information provided by the client or failure to meet eligibility criteria, no refund will be issued.

4. Refund Processing Conditions

  • Refunds will be processed only if VSMR VISA & OVERSEAS IMMIGRATION CONSULTANTS Pvt Ltd is found to be at fault in service delivery.
  • Clients must provide all necessary documentation and proof for the refund claim.
  • Partial refunds may be granted at the company’s discretion based on service utilization.

5. Force Majeure Clause

  • VSMR VISA & OVERSEAS IMMIGRATION CONSULTANTS Pvt Ltd shall not be held responsible for delays or service failures due to unforeseen circumstances, including but not limited to natural disasters, government restrictions, or changes in immigration policies.

6. Dispute Resolution

  • Any disputes arising from refund or cancellation requests will be resolved amicably through discussion and mediation.
  • If the dispute remains unresolved, it will be subject to arbitration as per applicable laws.

By engaging in our services, clients acknowledge and agree to this refund and cancellation policy. For further inquiries, please contact us at: VSMR VISA & OVERSEAS IMMIGRATION CONSULTANTSPvt Ltd
Email: cro@vsmrvisas.com
Phone: +919000370912
Website: https://vsmrvisas.com

Enquiry Now


This will close in 20 seconds